FAQ

If you want to go to a store near you, please follow the ‘Distributors’ and ‘Local Retailers’ under the ‘Where to Buy’ button.
If your country is not listed, please contact us at service@axglo.com

Please follow the ‘Part’ button. If the part that you are looking for is not listed, we highly recommend you send us a photo of the cart to service@axglo.com

You can find the videos on our YouTube - Click Here

Please follow the ‘Warranty Registration’ button under ‘Support’.

E3 Folded Measurement 32.5”L x 16.5”W x 14.5”H with 16 kg

Axglo adopts a patented technology to design the structure of the frame which lowers the centre of gravity of the electric push cart. This technology enables it to run steadily on a slope without any rear auxiliary wheels.

Axglo’s electric push cart covers manufacturing defects. It does not cover any accidental damages or as a result of abuse or misuse. Axglo’s electric push cart has a comprehensive 2-year warranty from the date of purchase.
Axglo Lithium batteries are covered by a 2-year warranty

You can find the tutorial video on our YouTube channel - Click Here

It is recommended to fully charge the battery before using it. The cart is designed to require only simple maintenance, however, we recommend that your cart be checked regularly to ensure that:
- No excess mud or dirt accumulates
- The front wheel is unclogged and can turn freely
- The main folding track is kept clean and well lubricated (Only original parts can be used when repairing the cart)
For more information, you can watch our Video for safety measures and maintenance.
For the remote control, please remove the dirt or mud under central control key.

This is for safety purposes. If the remote control is not used for over 3 minutes or if the cart is out of the remote-control range, it will shut down automatically. (the remote control will vibrate and buzz)

Standard battery: up to 36 holes on a single charge - 25.2V⎓253.3Wh / 10.05Ah
Ultra battery: up to 45 holes on a single charge - 25.2V⎓337.7Wh / 13.4Ah
(When used in normal conditions, battery capacity will reduce over time and can be affected by frequency of use, quality of care and charging conditions)

Although lithium is a bit more expensive, it is a much better long-term option, which will actually save you money!
Not only do lithium batteries last significantly longer, but they are also smaller, lighter, quicker to charge and come with much longer warranties.

We always recommend you fully charge your battery before the first time using it, and it takes around 6 hours to recharge an empty battery.

It is recommended to store the battery after half charge.
For this end, you only need to use the battery as usual during a golf match and recharge it to half (around 3 hours). Please fully recharge the battery before using it again.

You can choose the most suitable Axglo’s push cart from our comparison table .

Axglo V2 measurement 25"L x 15.75"W x 15.5"H with 16.3 lbs
Tri-360 measurement 33"L x 15.75"W x 15.5"H with 16.5 lbs
Flip n’ Go measurement 24.8"L x 16.7"W x 12.8"H with 15 lbs
Trilite measurement 25.5"L x 16.7"W x 12.5"H with 14.5 lbs

We warranty our golf push cart for 1 year from the date of purchase. We will provide replacement and warranty service free of charge for any manufacturing defect found on Axglo.
However, this warranty does not cover the following:
- Abuse, improper repair and handling;
- Failure of the product due to use other than its intended purpose;
- Normal wear parts such as cable, bearing and grips.

We recommend using lubricant to the sliding groove (on the sides of the bottom frame) and the cable wire.
(Please note the cable wire is the silver metal wire inside the black cover)

Our bag-holding rack supports most golf bags of different sizes with adjustable bag straps to secure your golf bag.